KUFA One (1) Year Limited Warranty Program
KUFA Sports Enterprise Ltd. warrants the original purchaser that its rods and reels are free from defects in materials or workmanship for one (1) year from the date of purchase.
If the rod or reel fails to perform within the one year of purchase, you need to send it together with the original invoice to your dealer to have it evaluated. If the problem is due to a defect in materials of workmanship, the damaged product will be replaced as quickly as possible. If the problem is due to an unfortunate accident, misuse, alteration, or normal wear and tear, we will advise you of the cost of replacement and await your approval prior to proceeding. Should we deice to make the replacement, but no longer offer that model, we will replace it with the coldest comparable model from our current product line.
In case you don’t want to go through a dealer, or the product is no linger covered by KUFA’s one year warranty program, and you still want the defective part changed, please contact us by emailing email@example.com or calling our toll free number at 1-866-827-7678 to check out the price of the specific part. We will ship out your order upon receipt of your credit card info or cheque (payable to KUFA Sports Enterprise, Ltd) to cover the cost of the new part, plus the $20 shipping and handling charge.
We encourage you to download, complete, and send us the rolling Warranty Claim Form when you make your claim.It provides us with the important information to make sure your claim is properly handled and in the quickest time frame possible. Thank you.
Please Download Warranty Claim FormWe wish you to enjoy your fishing and remember we are here, always ready to help.